Frequently Asked Questions

Here are answers to common questions about my practice and what to expect in our first session.

How are sessions conducted?

I offer only online sessions through a secure video call platform. The session duration is 50 minutes and frequency can be weekly, bi-weekly or monthly. This is determined in consultation.

Can sessions be reimbursed by health insurance?

I am not affiliated with any health care providers in the Netherlands. Some international insurances may offer coverage, but this is your responsibility to arrange. After each session, I send an invoice that is paid by bank transfer.

What happens if I need to cancel?

Sessions that are cancelled less than 24 hours in advance and no shows must pay the full session rate.

Should I prepare something in advance for the first session?

The objective of the first session is for us to get to know each other, to explore what is bringing you to therapy, what are your goals and expectations and to see if we would be a good fit. There is no need to prepare anything specific beforehand, just come as you are.

In which languages do you offer therapy?

I provide therapy in English and Bulgarian.

Do you provide crisis support?

No, I don’t provide crisis services. In case of an emergency, please call 112, 113 (Netherlands) or contact your GP.

When are you available?

My working hours are Tuesday 10:00 - 18:00, Thursday 11:00 - 18:00 and Friday 10:00 - 18:00.

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